June 11, 2021
• Book vehicle service instantly from the comfort of your home.
• Review service, quotation, and pay securely online at a click of a button.
BMW India has enabled a unique contactless vehicle service for its customers in India. The BMW Contactless Service enables customers to book vehicle service, review service-related quotations and make payments securely online and more, with a click of a button using www.bmw-contactless.in.
BMW Contactless Services introduces customers to a digital first way of end-to-end vehicle service without the need of visiting an authorised BMW workshop facility. It is designed to seamlessly take customers through the entire vehicle service virtually.
BMW India Private Limited
11th May 2021
At BMW, we strongly believe in leveraging new-age technologies to augment our brand's customers centric initiatives. We have successfully transformed our business processes across our dealer network and enabled a seamless way for our customers to avail and experience BMW vehicle service from the comfort of their homes. The BMW Contactless Service will play a pivotal role in offering a safe and seamless customer support service to our existing and new customers during this pandemic. Together with BMW One app and the BMW Smart Video functionality, the BMW Contactless Service ensures that a comprehensive service experience is delivered safely.Author,
Mr. Vikram Pawah, President, BMW Group India
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